SLA for fastest support for all upcoming problems
- Your core processes are supported by the xRM platform?
- The response times from the Maintenance contract are too long?
Technical Gold Support - the exclusive solution
Technical Gold Support is the highest technical support level concerning the xRM1 Business Solutions.
A highly available Support Team re-establishes the availability of your system within shortest time. Guaranteed response times starting from 4 hours are possible.
Only Senior Support Agents work in the Gold Support Team.
How can the Gold Support benefit you?
- Employees can keep working faster
- Disadvantages for your business is minimized or even prevented
- Problems are coordinated best possible directly by Support specialists
- You have security in costs by billing as flat rate
There are several Technical Gold Support options available. You can contact us for more information here.
Feel free to contact us at any time, we’re happy to answer your questions.